Effective Date: October 21, 2026
At Zhengzhou Fangyuan Packaging Materials Manufacturing Co., Ltd. ("Fangyuan Packaging", "we", "us", or "our"), accessible from https://www.fy-pack.com/, protecting the privacy of our global business clients, partners, and website visitors is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
1. Information We Collect
We collect information to provide better services, customized packaging solutions, and accurate factory quotations to our B2B clients.
- Personal & Business Contact Information: When you fill out an inquiry form, request a custom quote, or contact us via email/WhatsApp, we may collect your name, company name, business email address, phone number, physical address, and job title.
- Technical Packaging Specifications: Details regarding your customized bag requirements, including dimensions, material preferences (PP woven, kraft paper, BOPP film), printing designs, and industry applications.
- Log Data & Cookies: Like most commercial websites, we automatically collect log information such as IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data through cookies and Google Analytics to optimize site performance and user experience.
2. How We Use Your Information
We strictly use the collected information for legitimate B2B business purposes, including:
- Processing and responding to your product inquiries, sample requests, and RFQs (Request for Quotations).
- Communicating order updates, production schedules, freight logistics, and export documentation.
- Customizing packaging designs, OEM/ODM artwork proofs, and technical specifications.
- Improving website functionality, security, and digital marketing performance.
- Sending periodic industry news, product catalog updates, or promotional offers (you may opt-out at any time).
3. Data Protection & Security
We implement robust technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal and business information. Access to your custom packaging design files, company details, and order history is strictly restricted to authorized staff involved in production, sales, and logistics.
4. Information Sharing & Third-Party Services
We do NOT sell, trade, or rent your personal or business information to third parties. We may share necessary data only with trusted partners strictly required to fulfill your orders, such as:
- International freight forwarders, shipping lines, and customs brokers for order delivery.
- Third-party laboratory inspection agencies (e.g., SGS) if requested for product certification.
- IT and analytics service providers who assist in operating our website under strict confidentiality agreements.
5. Cookies and Web Beacons
Our website uses cookies to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. You can choose to disable cookies through your individual browser options.
6. Your Rights
Under applicable data protection laws (such as GDPR and CCPA), you have the right to access, update, correct, or request the deletion of your personal information stored in our system. To exercise these rights, please contact us at info@fy-pack.com.
7. Contact Us
If you have any questions or suggestions about our Privacy Policy, please feel free to contact us:
- Company: Zhengzhou Fangyuan Packaging Materials Manufacturing Co., Ltd.
- Email: info@fy-pack.com
- Phone/WhatsApp: +86 13007600809
- Address: Unit 1202, Building 16A, East Zone, University Science and Technology Park, Zhongyuan District, Zhengzhou City, Henan Province, China.